Financial Advisory and Intermediary Services Act (FAIS), 2002

The act aims to promote consumer protection and regulates the quality of financial advice as well as selling of financial products.

For you, as our valued client it means you are entitled to full transparency and disclosure of information and fees of any financial product sold to you.

FFG is obligated to keep proper records of all transactions and client contacts.

FFG and all our financial advisers are licensed with the Financial Services Board (FSB), the regulating body that ensures that all financial planners, advisers and brokers are properly trained to an acceptable industry standard.

All of FFG’s advisors will be able to show you a copy of our license as well as their disclosure documentation.

In terms of FAIS, you will be requested by your adviser to sign a mandate which will ensure that your instructions are carried out in accordance to agreed parameters and shared understanding.